Appraisal Rubric - Director HRM

Competency Area

Definition

Rating 5

Rating 4

Rating 3

Rating 2

Rating 1

Strategic Thinking and Leadership

Demonstrates forward-looking leadership aligned with national and Ministry objectives.

Introduces and executes strategic HR innovations with demonstrable cross-ministry impact.

Proactively leads strategic initiatives aligned with Ministry-wide outcomes and transformation.

Aligns HR planning with Ministry goals and provides strategic oversight to the HRM Unit.

Shows inconsistent strategic direction or delayed response to HR trends.

Lacks strategic insight or acts primarily in a reactive, operational capacity.

Communication and Influence

Communicates effectively with stakeholders and influences policy decisions through data-driven input.

Shapes high-level decisions and represents HRM interests credibly at the executive level.

Presents clear, persuasive arguments using HR data and insight.

Communicates policy updates clearly and interacts appropriately with internal teams.

Lacks clarity or impact in communication with teams or leadership.

Frequently miscommunicates or fails to represent HRM interests adequately.

Accountability and Results Orientation

Delivers results through strong performance monitoring and team accountability.

Consistently exceeds targets and establishes a high-performance culture.

Regularly meets deliverables and addresses gaps proactively.

Monitors HR deliverables and ensures tasks are completed on time.

Occasional delays or oversights in key deliverables.

Frequent underperformance and lack of follow-through.

HR Policy Leadership

Provides direction on HR policies and ensures compliance with legislative and organizational guidelines.

Leads national-level HR policy reform or framework development.

Produces or updates Ministry-level policies proactively with minimal oversight.

Maintains policy compliance and participates in routine updates.

Misses critical policy updates or provides unclear direction.

Fails to implement or maintain key HR policies.

Workforce Planning and Organizational Development

Anticipates staffing needs and oversees organizational change aligned with Ministry goals.

Executes transformative workforce and succession plans with measurable results.

Regularly reviews and adjusts workforce plans using relevant data.

Supports HR planning with forecasts and basic OD strategies.

Limited engagement in strategic workforce development.

No clear plan or capacity for workforce management.

Performance and Compliance Oversight

Monitors HR compliance and ensures effective performance management systems.

Implements innovative compliance tools and ensures 100% evaluation completion.

Ensures timely evaluations and tracks trends for intervention.

Supervises the performance appraisal process and responds to compliance issues.

Inconsistent tracking or follow-up on performance matters.

Major gaps in performance oversight or compliance failures.

Total

 

 

 

 

 

 

0

Performance Appraisal Rubric - Records Officer

Ministry of People Development - HRM Department

Competency Area

Definition

Rating 5

Rating 4

Rating 3

Rating 2

Rating 1

Records Classification and Indexing

Accurately codes and files HR documents using established classification schemes.

Identifies and resolves misclassifications; trains others in proper indexing.

Files consistently using correct codes; supports improvements in record structure.

Applies classification system accurately for most documents.

Occasional filing or coding errors requiring review.

Frequent misclassification of documents.

Records Security and Confidentiality

Ensures confidentiality in the storage, access, and sharing of sensitive HR files.

Implements access control logs and prevents all unauthorized access.

Secures records consistently and ensures appropriate handling of sensitive files.

Follows prescribed procedures for securing confidential documents.

Occasional lapses in confidentiality or file security.

Neglects security practices or shares documents inappropriately.

Retention and Disposal

Applies retention schedules and supports secure disposal of outdated records.

Leads retention reviews and organizes disposal with full documentation.

Implements disposal actions per schedule and logs all transactions.

Supports standard disposal practices and refers exceptions appropriately.

Misses disposal deadlines or lacks full documentation.

Fails to follow disposal protocols or disregards retention rules.

Records Request Handling and Reporting

Responds to file access requests and maintains tracking logs and movement registers.

Handles complex file requests swiftly with audit-ready logs.

Processes routine requests efficiently and maintains complete logs.

Fulfills requests and updates file movement records as expected.

Lacks consistency or completeness in tracking requests.

Loses track of files or ignores proper request procedures.

Audit Readiness and Compliance

Prepares filing systems and documentation for internal or external audits.

Prepares independently for audits and supports records presentation flawlessly.

Maintains filing systems ready for review at any time.

Supports audits when notified and retrieves records on time.

Last-minute scrambling or disorganized preparation.

Unable to support audit activities due to disorganized files.

Total